Rediscovering the Role of the Business Analyst in the Digital Era
The Origins of the Business Analyst Role The role of the Business Analyst (BA) was born out of necessity during a time when businesses were grappling with increasingly complex systems and processes. In the mid-to-late 20th century, as technology began to permeate organizations, it became clear that there was a significant gap between business needs […]
So You Want To Be A Product Owner? Do You Have What It Takes?
Ever find yourself thinking, “I could lead this product to greatness if only I had the reins”? If you’re nodding along, it sounds like you’re flirting with the idea of becoming a Product Owner. But before you dive headfirst into this exciting role, let’s chat about what it really means to be a Product Owner, […]
So You Want To Be A Product Owner?
In the rapidly evolving world of Agile development, the role of the Product Owner (PO) has gained significant prominence. As businesses increasingly adopt Agile frameworks like Scrum to deliver value faster and more efficiently, the need for skilled Product Owners has never been greater. But what exactly does a Product Owner do, and how can […]
The Future of Business Analysis
Earlier today, I came across an article by Frank Ray on Medium titled The Business Analyst Winter of Discontent. It paints a stark yet thought-provoking picture of where the business analysis profession stands today. The landscape for business analysts is challenging. Layoffs in tech and tightening budgets across industries have left many questioning their role’s […]
Why Customer Experience Improvement Projects fail?
“If the customer is always right, why do so many customer experience projects go wrong?” This question isn’t just food for thought—it’s a real-world challenge many businesses face. Despite pouring significant time, effort, and money into improving customer experience (CX), many projects fail to hit the mark. Why is that? What’s causing these well-meaning efforts […]
Is Change Management the Cinderella of Corporate Projects?
Once upon a time, in the bustling world of corporate projects, a quiet, undervalued figure played a critical role in ensuring success but rarely received the recognition it deserved. This unsung hero—Change Management—works tirelessly behind the scenes to guide employees, teams, and organizations through the often daunting transformation maze. Yet, much like the Cinderella of […]